FAQs

How can I contact Awedecors?

You can contact us at support@awedecors.com where our customer service team will be happy to assist you with whatever you need!

Do you ship worldwide?

Yes we do

Where do you ship from?

We ship from different warehouses around the world

How long will it take to receive my order?

Once you place your order, please allow 1-3 business days to process your order. After that, it will take 7-14 days for delivery.

What if I didn't receive my order?

If you don't receive your order within 30 days, you are eligible to full refund

Will I be charged with customs and taxes?

The prices displayed on our site are tax free in US dollars, which means that you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related custom fees may be charged once your order arrives its final destination, which are determined by your local customs office. Payments of these charges are your responsibility and will not be covered by us. We are not responsible for delays caused by customs department in your country. For further details of charges, please contact your local customs office.

How can I return an item?

Please contact us at support@awedecors.com

What if the item I received is defective/damaged?

Please contact us if you have received merchendise that is incorrect, missing and/or defective. Please include your order number, photographs of the item, and all related references upon receiving your package. Rest assure that we will do our best to resolve your case as soon as possible.